Support
Notify Microsoft of False Positives in Outlook Junk Email Filter
Description Emails sent through Brandicoot servers are sent via a number of static IP addresses, include SPF and DKIM records to validate the emails and follow the best practices for consistent email delivery. However, we still receive reports of recipients finding the legitimate emails in their Junk E-Mail folders when using Office 365 or Outlook.…
Email Setup Instructions for Outlook
Open Outlook Select File > Account Settings. > Account Settings On the E-mail tab, select “New“ Select “Manually Configure server settings or additional server types” and click Next Leave “Internet Email” selected and press Next On the Internet E-mail Settings (POP3) window, enter your information as follows: Your Name Enter your first and last name. Email Address Enter…
Mailbox is Getting Full Warning
If you receive an email from our system saying that your mail box is getting full, then please follow the steps below in order to rectify the issue. NOTE: If you ignore the warning, and your mailbox hits its limit, you may not receive any new emails! Outlook 2002/2003 Open Outlook. From the Tools menu,…
How to set up your iPhone for email
We now have step by step instructions on how to configure your iPhone to receive your company email that’s hosted by Brandicoot. Click here to view the instructions in our new support area