Have you ever tried to make changes to your website and found yourself in the fetal position, on the floor, bathed in tears with clumps of your hair extruding between clenched fists? Breathe a sigh of relief, pick yourself up off the ground and brush your hands clean for the final time! The boys at Brandicoot have done the hard yards to help bring some peace of mind, and hair growth, back into your website updating program.
Once you log into your website dashboard you will see the picture of our little Brandicoot mascot in the top left hand corner of your screen. By clicking on this cute little fellow, a drop down menu will appear (pictured below)
The top option is Support. This will take you through to our support page that has links to training videos and documentation that is broken down into easy to follow, step by step guides for each and every feature on your dashboard.
Want to know how to add an image to your page? There is a video!!
Want to know how to set up your iPhone to get email? There is a step by step guide!!
If for some reason you can not find the answer to your question on the support page, then the second option under the cute little Brandicoot is the Contact button. You can use this to submit your issue and we will get back to you promptly with an answer. We may even put together a training video or a guide to help you out, so that others can benefit from your input!
One thing that places Brandicoot above all the others is their dedication to providing the best possible service to their clients. If you would like to find out more on how Brandicoot can offer your business support, please give Andrew, Chris or Simon a call on 08 9745 9170. You will be glad that you did!